Skip to content
Sign In Subscribe
Duluth Airport

Duluth Airport Authority completes audit of new parking system

,   and  Howie
1 min read

The Duluth Airport Authority implemented a new parking system in 2023. The new cashless system allows contact-free payment from entry to exit. The new system included updated technology that was intended to create a better customer experience.

Following the completion of a recent internal system audit, it was determined that .5% of the parking fees processed through this system were overcharged due to a calculation error totaling $7,643 and affecting 505 customers. Individuals affected have been refunded the amount they were overcharged.

“We apologize to the individuals affected by this error but are glad the issue was discovered and corrected," said Tom Werner, Executive Director of the Duluth Airport Authority. "Our passengers are our number one priority and it was important to make this right.”

Comments

Related

Duluth Airport

Howie: Duluth’s airport is flunking its own report card

Airports are economic mirrors. Strong, growing cities attract more flights, more routes, more airlines willing to gamble. Weak, stagnant economies don’t. Carriers aren’t sentimental; they’re accountants with wings. If you can’t fill the seats, they won’t stick around.

Members Public
Duluth Airport

Duluth Airport in the News

The Duluth Airport has been awarded a $10M grant under the Federal Aviation Administration’s Airport Terminal Program. This is the fifth-largest funding amount granted for an air traffic control tower project in the country, this cycle. The grant will be put toward the replacement of the nearly 70-year-old air

Members Public
Duluth Airport

New Sky Harbor Regional Airport terminal construction begins Wednesday

The Duluth Airport Authority will break ground on a new airport terminal and snow removal equipment facility at Sky Harbor Regional Airport on Wednesday. The new terminal will meet all floodplain requirements and be ADA compliant. New amenities will feature an upscale pilot lounge, a modern flight planning room with

Members Public

Latest

Michael Bernstein

Tim Meyer: One Park One Vote built on solid sustainability

Whether residents ultimately agree with every proposal or not, the broader framework behind One Park One Vote deserves to be taken seriously because it attempts to connect housing, sustainability, environmental protection and economic development into one larger civic conversation.

Members Public
Howie

Howie: Don Ness and the reinvention of Duluth

Ness convinced Duluth to stop speaking about itself like a city waiting for the next economic funeral and start speaking about itself like a place with a future worth competing for nationally. Not perfectly. Not without backlash. Not without legitimate criticism. But undeniably.

Members Public